How The Oscars can teach us how to communicate

‘And the award for best picture goes to…La La Land’. Oops! Many of you will remember the terrible gaffe at the 2017 Academy Awards where Warren Beatty and Faye Dunaway announced the wrong winner for the Best Picture award. It should have been Moonlight, and of course, it was Moonlight when the error was corrected. […]

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Don’t make it more complex than it is!

I learned a good lesson this week. Or rather, I relearned a good lesson, because this is stuff that I teach people. Sometimes, I just forget my own strategies. A client gently reminded me of a piece of work that I had promised him, but I had procrastinated on. Luckily, he had scheduled a “Due […]

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Creating equality in your hybrid meetings

We can all see how the way we work has changed in so many ways over the last year, and I believe we will never go back to the same way of working again. What the future of work looks like is still unclear, but one of the things I envisage being part of our […]

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Be explicit about deadlines when requesting work

Myself and my partner Vera went to the movies recently, and as always, had a little laugh at the start of the movie. In the local cinema we go to, a big sign comes up on screen just before the movie starts that says: Please bring your glasses back to the bar This always makes […]

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The stories we tell ourselves

I reckon we all tell a few white lies from time to time. I personally hold honesty as a key value, but I am as guilty as the next person when it comes to the little lies that just make things easier. And sometimes we tell ourselves and our colleague’s stories that bend the truth […]

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A year that stretched me for the better

As we start to draw the curtains on what has been one of the most challenging years in memory, I would like to say a big thank you and share some learnings. I am a glass half-full type of guy, so I’ve been reflecting on what I have learned over the past eight months. COVID-19 […]

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It is not all about you

I recently had a conversation with a senior client about her struggle to get her team to approach their weekly 1:1 meetings in a consistent way. She had started to use MS OneNote to share discussion lists with a couple of her team and was so pleased with the result she wanted to extend this […]

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When communicating urgency does not help

One of my colleagues in the training industry is Chris Meredith. Chris helps people to create, capture and communicate great ideas. When I was writing Urgent!, he shared a story with me about communicating urgency that I thought was worth sharing with you. I was once teaching a friend to skipper a yacht. We were […]

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Make your deadlines highly visible

One of the key strategies we teach in our Smart Work program is the idea of managing the Start Date of a task, not the Due Date. The premise here is that if your task list is sorted by Due Dates, there is a greater risk that you may fall into the trap of leaving things until […]

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Working under pressure

I read a great blog (The lie of working better under pressure) recently that got me thinking about working under pressure, especially under the pressure of a deadline. The blog was aimed at students, but I think it holds a lesson for all of us, as many of our unproductive habits around deadlines come from […]

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