Don’t be polite – be predictable

As I drove to the office this morning, I was preparing to turn right into a side street from a main road. An oncoming car slowed and stopped to let me turn, even though they clearly had right of way, and had no reason to stop other than to be nice to me. ‘Ahh’, I […]

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From intention to action

A phrase I hear fairly regularly is the sheepishly delivered, “Sorry, I’ve been meaning to do that”. It is a very Irish thing to say I reckon. What it really means is that there was an intention that had not yet turned into an action. Do you “mean to” too?  Do you find yourself repeatedly […]

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Hindsight can save you time 

In a recent coaching call with a client, I came across one of the most common issues at senior management level. A case of too many meetings, and no time left over for important priorities. I see this time and time again with my clients. Every patch of empty calendar seen as available real estate […]

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Know what they need most

People depend on you for many things every day.  There are work deadlines, deliverables and milestones, and it can be overwhelming when things start to stack up. My experience managing projects has taught me that it is vital you are crystal clear about your stakeholders’ most important requirements to successfully juggle multiple, often competing priorities. […]

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Reactive versus responsive

Because so much of our work is driven by emails and other ‘instant’ communication tools, we now operate in a business environment where urgency and reactivity have become the default. This can keep many of my clients from getting to their most impactful work, so a lot of my time is spent helping people work […]

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Don’t tell yourself stories

Do you aspire to get in control of your inbox, but just can’t seem to make the time to get it sorted once and for all?  Maybe you have not really committed to the idea of working from an empty inbox.  Perhaps this is because you are telling yourself stories that are holding you back. […]

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Prioritisation leads to clarity, conviction and confidence

Being clear about your priorities gives you the conviction to say no to work that is not a good use of your time, and the confidence to spend time on the things that really matter. This was a thought I had a few days ago in a moment of relaxed clarity. Bam! There it was. It seemed like a big […]

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Within hands reach

A friend of mine who was a chef by trade once shared with me how he was designing his new kitchen at home. He had a small but trendy apartment and did not have a lot of space to play with, so he had to think long and hard about every detail. One thing that […]

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Don’t forget to set a reminder

A very common question in our training that comes up when we cover task management is ‘Should I set a reminder for a task?’ My answer is generally no. Reminders work well for calendar appointments, but are unnecessary for tasks and priorities if you manage your task list well. This is a hard concept for […]

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Make sure you don’t stink

In a recent coaching session with a senior client, we had an interesting conversation about hygiene. You see, he admitted to me that he had fallen off the weekly planning routine he’d built up with his EA. Before Christmas they had regularly put time aside each week to plan the week ahead. But over the […]

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