Identify your stumbling blocks

Have you ever tried to adopt a new system, habit or behaviour, only to revert to old ways after a few weeks? Every now and then, I see this happen for clients who are trying to implement the Smart Work system. In the days after a Smart Work workshop or conference presentation they have great […]

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Collaboration tools: Useful, Usable and Used

Productive collaboration requires visibility across the team. To work well together, we need to have access to the right information, at the right time. We are sometimes managing complex work across multiple people in different locations. The more visible we can make this work, the easier it is to manage. The good news is that […]

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Good and delivered is better than perfect

OK, this article will be short. But it will be done, and will be available for you to read. This is better than having it remain unwritten in my head, I reckon. So, we all have too much to do. And sometimes that means that we get behind. And that causes stress. This article is […]

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Turn information into intelligence

I had an appointment with my local GP this week. Being a little early, I whipped out my iPad and Apple pencil and started sketching out an idea for my next book (NEWS ALERT: Smart Teams to be published by Wiley in May 2018 – you heard it here first). When the doctor was ready, […]

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So you think you can multitask?

I was watching MasterChef the other night. OK, so there you have it. This is how I spend the hour a day I save using the Smart Work system! Three of the participants were in a pressure cook-off, and as they hit the last 15 minutes, George Calombaris shouts “Let’s push – you need to […]

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Don’t be polite – be predictable

As I drove to the office this morning, I was preparing to turn right into a side street from a main road. An oncoming car slowed and stopped to let me turn, even though they clearly had right of way, and had no reason to stop other than to be nice to me. ‘Ahh’, I […]

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From intention to action

A phrase I hear fairly regularly is the sheepishly delivered, “Sorry, I’ve been meaning to do that”. It is a very Irish thing to say I reckon. What it really means is that there was an intention that had not yet turned into an action. Do you “mean to” too?  Do you find yourself repeatedly […]

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Hindsight can save you time 

In a recent coaching call with a client, I came across one of the most common issues at senior management level. A case of too many meetings, and no time left over for important priorities. I see this time and time again with my clients. Every patch of empty calendar seen as available real estate […]

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Know what they need most

People depend on you for many things every day.  There are work deadlines, deliverables and milestones, and it can be overwhelming when things start to stack up. My experience managing projects has taught me that it is vital you are crystal clear about your stakeholders’ most important requirements to successfully juggle multiple, often competing priorities. […]

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Reactive versus responsive

Because so much of our work is driven by emails and other ‘instant’ communication tools, we now operate in a business environment where urgency and reactivity have become the default. This can keep many of my clients from getting to their most impactful work, so a lot of my time is spent helping people work […]

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