Email Management

Take advantage of concurrency opportunities

Listen to audio version One of my favourite productivity hacks is to take advantage of concurrency opportunities. This concept will be familiar to tho...

Do your habits serve you or satisfy you

Listen to audio version Some habits are useful. Others are simply comfortable. At work, we often repeat processes because they feel effective. We m...

Do new email features help or hinder?

Listen to audio version Microsoft continually introduces new features to tools like Outlook designed to make us more productive. Many of these additio...

The rule of ten

Listen to audio version A client I was working with recently asked me how many notebooks she should keep active in Microsoft OneNote. She wanted to know the...

Reduce unnecessary CCs by empowering your team

Prefer to listen? Listen to Dermot's audio recording below: I am noticing a recurring behaviour with many people who email me. I’m not sure if I’m noticing ...

The value of an empty Inbox

Many of you will know that I am a big fan of the ‘Inbox Zero’ way of working. A good friend recently challenged this idea and suggested that having an empty ...