Communication

The Rocky effect, and why productivity training fades over time

Listen to audio version I’m currently working with an organisation on creating a healthier meeting culture. It is exciting work that can move the need...

Emails have a use-by date

Listen to audio version Open your fridge and you’re almost sure to find a jar of something out of date at the back. You bought it with good intentio...

The value of space

Listen to audio version I listened to a recent podcast where the British actor Bill Nighy said something about his apartment that has stuck with me. He love...

The best channel for team communications

Listen to audio version I had a recent conversation with a leader in a large bank about the sheer volume of communication noise she and her team were drowni...

If urgency is your main driver, AI will eat you for breakfast

Listen to audio version For years, being fast and responsive has been a career currency. You answer emails within minutes. You turn documents around same da...

Workload negotiation is a good thing

Listen to audio version There is a moment most of us know too well. Your manager drops another "urgent" request on your desk when you are already stretche...