Urgent! Video Series – 10: Do What You Say You Are Going To Do
My new book Urgent! was published on 1st August. In this series of videos I am going to unpack some of the key strategies for moderating unproductive urgency. In this video, Do What You Say You Are Going To Do, I cover delivering on your promises and commitments, and not forcing others to chase you […]
Read MoreFit for purpose
A client in a recent Smart Work online training program asked a question I thought was worth sharing. We were discussing the use of the task management system in Outlook, which I believe to be the best tool for managing your tasks and priorities. The Smart Work program promotes opening the Outlook Task Bar in […]
Read MoreUrgent! Video Series – 9: Commit Fully When It Is Truly Urgent
My new book Urgent! was published on 1st August. In this series of videos I am going to unpack some of the key strategies for moderating unproductive urgency. In this video, Commit Fully When It Is Truly Urgent, I talk about the importance of committing fully in your response when a truly urgent issue or […]
Read MoreCreating productivity alignment in remote teams
One of the frequent challenges my clients who work remotely raise with me is that it feels harder to keep everyone in the team aligned on projects and other complex work when you are not seeing each other day-to-day. It is not the lack of formal meetings that is making this hard – we still […]
Read MoreUrgent! Video Series – 8: Minimise Distraction When Interrupting Others
My new book Urgent! was published on 1st August. In this series of videos I am going to unpack some of the key strategies for moderating unproductive urgency. In this video, Minimise Distraction When Interrupting Others, I cover how to interrupt others in a mindful and purposeful way to minimise unnecessary distractions.
Read MoreI need you to be responsive
In most situations, if I need something from you, I would prefer you to be responsive and take a week to deliver, rather than be reactive and take a day. That’s right, I would prefer that you took longer, but manage my expectations appropriately. You see, one of the most important elements in our working […]
Read MoreUrgent! Video Series – 7: Be Responsive, Not Reactive
My new book Urgent! was published on 1st August. In this series of videos I am going to unpack some of the key strategies for moderating unproductive urgency. In this video, Be Responsive, Not Reactive, I cover not reacting mindlessly to incoming work, emails and communications.
Read MoreThe amazing tools at your fingertips
I was running late for tennis doubles the other day, stuck in traffic and feeling mildly frustrated. I was going to call my mate Nick, but that felt like overkill as I was just a couple of minutes away, and I knew they could warm up without me. A quick text would be better, but […]
Read MoreUrgent! Video Series – 6: Use Appropriate Tools for Urgent Requests
My new book Urgent! was published on 1st August. In this series of videos I am going to unpack some of the key strategies for moderating unproductive urgency. In this video, Use Appropriate Tools for Urgent Requests, I talk about avoiding using tools like email as the only way to communicate urgent requests.
Read MoreUrgent! Video Series – 5: Don’t Always Expect Instant Service
My new book Urgent! was published on 1st August. In this series of videos I am going to unpack some of the key strategies for moderating unproductive urgency. In this video, Don’t Always Expect Instant Service, I cover having reasonable expectations around deadlines with your team, colleagues and peers.
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