Blog

Turn intentions into behaviours

I once read that culture is a set of collective beliefs and behaviours. In organisations, the productivity culture is influenced by the behaviours of the people ...

A more proactive approach to toilet paper

What is it with people not replacing the toilet paper? How hard can it be? On the odd occasion that I walk into a bathroom to find no toilet paper, I am struck by ho...

How visibility can influence your culture 

I recently visited Launceston to spend a day with a local management team. I stayed in a very cool new hotel – Peppers Silo Hotel. As the name suggests, it ...

Productivity lessons from school

Well, today is the last day of school for my son Finn. He starts his HSC in a few weeks, and then takes on the World. I am so excited for him. And just a little sa...

Are your subject lines fuzzy or focused?

I recently helped a team create a more productive culture around email usage. They were all past alumni of Smart Work, and all passionate users of the system,...

Stay in the loop and in control

I recently worked with the head of a consulting team in Sydney. He was receiving a large volume of emails every day and was struggling to keep up. During our discu...