Blog
Urgent! Video Series – 7: Be Responsive, Not Reactive
My new book Urgent! was published on 1st August. In this series of videos I am going to unpack some of the key strategies for moderating unproductive urgency. In th...
The amazing tools at your fingertips
I was running late for tennis doubles the other day, stuck in traffic and feeling mildly frustrated. I was going to call my mate Nick, but that felt like overkill as...
Urgent! Video Series – 6: Use Appropriate Tools for Urgent Requests
My new book Urgent! was published on 1st August. In this series of videos I am going to unpack some of the key strategies for moderating unproductive urgency. In th...
How a culture of accountability helps reduce urgency
The office I work from has several apartments above it. The rubbish bins in the car park are the responsibility of the apartment tenants, who should put them out to ...
Urgent! Video Series – 5: Don’t Always Expect Instant Service
My new book Urgent! was published on 1st August. In this series of videos I am going to unpack some of the key strategies for moderating unproductive urgency. In th...
Urgent! Video Series – 4: Tell Them When You Need It By
My new book Urgent! was published on 1st August. In this series of videos I am going to unpack some of the key strategies for moderating unproductive urgency. In th...