Collaboration
Stay in the loop and in control
I recently worked with the head of a consulting team in Sydney. He was receiving a large volume of emails every day and was struggling to keep up. During our discu...
Lack of clarity causes friction
When you are not clear in your communication to me, it causes me friction. I then need to seek clarification from you, in turn causing you friction. Both of us incur...
Mind the gap
I let the cat out of the bag a few weeks ago about my upcoming book Smart Teams. I am well and truly in the middle of a world of pain, with editorial deadlines, desi...
Collaboration tools: Useful, Usable and Used
Productive collaboration requires visibility across the team. To work well together, we need to have access to the right information, at the right time. We are somet...
Know what they need most
People depend on you for many things every day. There are work deadlines, deliverables and milestones, and it can be overwhelming when things start to stack up. M...
Reactive versus responsive
Because so much of our work is driven by emails and other 'instant' communication tools, we now operate in a business environment where urgency and reactivity have b...