As someone to whom work organisation does not come naturally, the Smart Work program has changed my life and transformed the way I work every single day. I’m getting more done in less time and getting better outcomes simply because I’m better equipped through better prioritisation and having more time available to spend on activities that really add value to my piece of the business. I’ve been telling everyone I can how valuable this program has been and everyone needs to do this, regardless of your level or position. If your work has a strong association with sending and receiving emails, do it – it will change your working life.