Measuring Urgency – PuMP Case Study

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Stacey Barr is a Performance Measure Specialist, Creator of PuMP and Author of Prove IT!  and Practice Performance Measurement, about measuring workplace urgency. You can find out more about Stacey here.

In this session, Stacey facilitated Dermot through two of PuMP’s KPI techniques, Measurability Tests and Measure Design, to help him develop some meaningful measures of workplace urgency.

It was a fantastic process in learning more about how to measure workplace urgency and will be used to assist in the writing of Dermot’s new book, working title, The Urgency Trap.

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