Smart Work: Pre-workshop Manager Briefing > .row:first-child{ display: none; padding-top: 0!important; }


Hi there. One or more members of your team will be attending the Smart Work with MS Outlook workshop in the coming weeks. This is a fantastic opportunity for them to increase their personal productivity, and for you as their manager, to support their behavioural change. This is designed to help you to help them to embed their new skills and behaviours.

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What they will learn

The Smart Work workshop focuses on three key areas of productivity.

  • Actions – how to manage everything you need to do in a proactive and organised way
  • Inputs – How to get on top of the constant flow of incoming emails and other inputs
  • Outcomes – How to make more time for the important work that really has an impact

Your team member will learn to learn how to manage their work in an integrated way and will apply the theory directly to their own work in MS Outlook during the workshop. That means they will leave the day set up and ready to implement. Please see the attached Working Smarter whitepaper for a full overview of the Smart Work approach to productivity.

Expected change in behaviours

We believe that when you invest a day of your precious time in training, you must walk away with a real and sustained change in behaviour. A few tips and tricks are not enough return on the investment. So here is a list of the behavioural changes you would hope to see after the training:


  • All meetings and tasks centralised into MS Outlook to provide focus and balance
  • Priorities managed more proactively using Outlook tasks
  • Each day organised using a focused daily plan
  • Time protected for important work and priorities


  • Inbox cleared to zero very week to ensure clarity and focus
  • Less time spent on email, more time on priorities
  • A less reactive approach to email
  • Email actions managed using tasks rather than in inbox


  • A greater connection between goals and objectives and schedule
  • Monthly process to identify and communicate top 10 priorities
  • Time spent each week planning the week(s) ahead
  • Better anticipation of upcoming events and deadlines

Questions you should ask before the training

So, what is your role in their learning? How could you help them to implement these changes and to build new habits? We believe that the best way you can help them before the training is to meet with them to understand what they feel the key things they need to work on are, set your expectations, and agree a plan of action for after the training. Here are some questions you could ask that will help guide the conversation:

  • What areas of personal productivity do you feel you are already strong in?
  • What areas of your personal productivity need strengthening?
  • What are your objectives for the training?
  • How can I help you after the training?
  • How will you make time after the training for implementation activities?
  • How will we measure if the training was successful for you?

Productivity is so important in today’s busy workplace. Thank you for taking the time to maximise the chances of your team implementing the Smart Work system. Please feel free to call or email me if you have any questions, or would like to discuss any part of the program.

Dermot Crowley

Adapt Productivity

P:  02 9797 9792  l  M:  0402 981 015

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