Email Management
Are your subject lines fuzzy or focused?
I recently helped a team create a more productive culture around email usage. They were all past alumni of Smart Work, and all passionate users of the system,...
How Wasteful Email Habits Can Cause a Productivity Drought
The early 2000’s brought the worst drought in recorded history, which in Sydney meant severe water restrictions. We couldn’t wash cars, water the garden, or allo...
You get what you give
I’m in the middle of an amazing holiday in Europe, with just a few work commitments needing my focus, including this blog. Not too bad though – I’m writing t...
Make reply all a nuclear option
I was running a workshop recently in a large financial institution when three of the participants started talking to each other in whispers. This went on for a few m...
Do you trust your inbox?
I spoke to a friend recently, who mentioned her struggle with saving useful information and research she found online. Typically, she would come across a useful arti...
Focus your inbox
Most of us don’t like change, me included. Anything that turns my comfortable world upside down is always unsettling. Especially when the change affects one of m...