Collaboration

Mind the gap

I let the cat out of the bag a few weeks ago about my upcoming book Smart Teams. I am well and truly in the middle of a world of pain, with editorial deadlines, desi...

Collaboration tools: Useful, Usable and Used

Productive collaboration requires visibility across the team. To work well together, we need to have access to the right information, at the right time. We are somet...

Know what they need most

People depend on you for many things every day.  There are work deadlines, deliverables and milestones, and it can be overwhelming when things start to stack up. M...

Reactive versus responsive

Because so much of our work is driven by emails and other 'instant' communication tools, we now operate in a business environment where urgency and reactivity have b...